Cancellation policy for Greenland

• 72 hours after booking and up to 8 weeks before departure: Changes (of ANY kind) will cost 10% of the tour package price. Cancellation will cost 20% of tour package price. 
• If the reservation is cancelled within 8 weeks of departure, there will be a charge of 40% of the tour package price.
• If the reservation is cancelled within 6 weeks of departure, there will be a charge of 60% of the tour package price.
• If the reservation is cancelled within 4 weeks before departure, there will be a charge of 80 % of the tour package price.
• If the reservation is cancelled within 2 weeks before departure, there will be a charge of 100% of the tour package price.
• If the reservation is cancelled on the day of departure or in case of no show there will be a charge of 100% of the tour package price (no refund at all).

To finalise a booking and issue the flight ticket, a deposit of DKK 7000 (EUR 1000) per person is required within 72 hours of booking confirmation. Unfortunately we are unable to block flight seats and hotels rooms in Greenland without deposit. Rest payment is due 8 weeks prior tour start.

Terms & Conditions for Greenland:

Trips to Greenland are always subject to weather, fog and ice conditions. Therefore the sequence of the day tours and excursions in Greenland is subject to change or if needed an alternative excursion will be operated if available. Delays and flight cancellations between Iceland and Greenland can happen. Therefore we strongly recommend you to buy travel insurance in the country of residence that would cover any additional travel expenses, should your flights be delayed or cancelled due to weather. We recommend not to book any international flight directly after a trip from Greenland; ideally staying minimum two nights in Iceland after the Greenland trip to avoid the risk of missing an international flight.

• 72 hours after booking and up to 8 weeks before departure: Changes (of ANY kind) will cost 10% of the tour package price. Cancellation will cost minimum 40% of tour package price. 
• If the reservation is cancelled within 8 weeks of departure, there will be a charge of 40% of the tour package price.
• If the reservation is cancelled within 6 weeks of departure, there will be a charge of 100% of the tour package price.
• If the reservation is cancelled on the day of departure or in case of no-show, there will be a charge of 100% of the tour package price (no refund at all).

To finalise a booking and issue the flight ticket, a non-refundable deposit of 40 % of total tour package per person is required within one week of a South Greenland booking confirmation. Rest payment is due 8 weeks prior tour start.